Users who placed an order with Grassroots Labs before November 1, 2025, and did not download their results from their Grassroots Labs account prior to December 1, 2025, will need to access their result via a MyQuest account.
In November 2025, Grassroots Labs changed physician oversight vendors to allow us to, among other things, increase the lab testing services we offer to provide even more cost savings to our customers. One of the results of this change is that Grassroots Labs customers will not be able to access lab results for orders made before November 2025, via the Grassroots Labs platform.
If you do not have a MyQuest account, create a MyQuest account with Quest Diagnostics, using the same information that you used to register for your account on the Grassroots Labs platform. From your MyQuest account, you will be able to see your past orders and download results.
NOTE: Results will be available in your Grassroots Labs account for any orders placed in November 2025 and going forward.