Frequently Asked Questions
Our most frequently asked questions about using Grassroots Labs
- Do I use my doctor's order to purchase labs on Grassroots Labs?
- How will my provider get the Results?
- Where do I find my Results?
- Do I have to make an appointment at the testing center?
- When I pay for tests on Grassroots Labs, do I pay at the testing site as well?
- Can I make changes to my order after making the purchase?
- How do I find the Requisition?
- When I purchase the tests, how long is the Requisition good for?
- How long will it take for the Results to process?
- What’s the Processing Fee for? Can you waive it?
- Who is the ordering physician on my Requisition?
- Can I order labs for my children?
- Do I need to create a separate account for my spouse?
- What if my Results are incomplete?